Support Home Marketing Tools Email Campaigns Why can’t I send a retention email campaign to my entire customer file?

Why can’t I send a retention email campaign to my entire customer file?

Some records in your customer file may not be available for Retention Email campaigns. 

Possible reasons include:

  • No available email address
  • The email address bounced or opted out in a previous campaign
  • We were unable to verify the record

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Support Home Marketing Tools Email Campaigns Why can’t I send a retention email campaign to my entire customer file?

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