How do I upload/import my customer data?
Uploading your customer data into Salesgenie is a simple, guided process that ensures your records are matched against our databases for accuracy.
Follow these three steps:
Step 1: Select the type of contacts in your list
From the Import option on the homepage, choose whether your file contains:
- Customers
- Prospects
Step 2: Import your list
On the Import a List screen:
- Click Browse to select your file (accepted file types: CSV, XLS, XLSX, or Tab Delimited)
- File size limits: up to 50,000 contacts, 100 columns, and 30MB
- Enter a descriptive name for your file in the File Name field
- Review the sample file or click Learn for formatting best practices
List Import Best Practices (recommended):
- Include a header row (e.g., First Name, Last Name, Company)
- Remove sensitive data such as Social Security or credit card numbers
- Eliminate duplicate records
- Avoid special characters (#, _, etc.)
- Use consistent formatting (e.g., “Ohio” vs. “OH”)
Step 3: Map your file to Salesgenie
Match each column in your file to the correct Salesgenie field:
- Use the dropdown menus to align each column with the appropriate field
- For fields you don’t need, select Do Not Map
- When all fields are mapped, click Finish Import
Your list will begin processing. Once complete, it will appear on your homepage, ready for use.
Important Notes
- Only customer data records that match our existing databases will be displayed
- Records that do not match will not appear
- All Salesgenie data and marketing services will be available for your matched records
- Future updates may expand support for unmatched data
- Please review Salesgenie’s Customer Data Terms & Conditions before importing
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